Fundamental to SmartVision's organizational and operational philosophy is its commitment to staying on the cutting edge of expertise-this is what keeps our customers ahead. We ensure this by continually upgrading existing competencies and creating new ones, at the organization level as well as the individual level.

SmartVision has in place specific mechanisms to convert individual and group expertise into organizational knowledge, and to draw business value from this knowledge by using it to upgrade and enhance organizational capabilities.

From a fledgling software company operating with a few service offerings in 2000, SmartVision today has grown to an organization that operates across multiple domains and technologies. In the recent years, with domains and technologies becoming interdisciplinary, customers demand IT solutions that span across domains and technologies.

Business excellence does not come about without a strong basis in knowledge. Therefore those that will stay ahead in the new economy are those who act upon this realization, and build their funds of knowledge. 

Although knowledge management has become a highly prominent topic, the term remains rather ambiguous and controversial, impeding progress in articulating what knowledge management entails and what knowledge-based organizations will look like. Many have questioned whether knowledge management is, or will ever become, a useful concept with practical application; others proclaim it is already the pivotal driver of organizational success and will only become more important in the future. The latter point of view is persuasive, but there is a long way to go in clarifying and articulating the concept of knowledge management.

The belief that knowledge management is destined to become the key to future economic success is based on the following logic:

1. Many prominent scholars note that a new economic era, referred to as the knowledge-based economy, is already underway. In this new economy, knowledge is the source of wealth. It is assumed, therefore, that knowledge management will be the new work of organizations.

2. Knowledge management represents a logical progression beyond information management. Information technologies, at long last, have demonstrated a notable impact on organizational performance. Many believe that the next generation of information technology/artificial intelligence (IT/AI) products will increasingly enable knowledge management, in contrast to information management, and, as such, will have a far bigger impact on organizational performance.

3. Knowledge management can also be seen as representing a culmination and integration of many earlier organization development ideas (e.g., total quality, reengineering, organizational learning, benchmarking, competitive intelligence, innovation, organizational agility, asset management, supply chain management, change management, etc.). It encapsulates these concepts into a larger, more holistic perspective that focuses on effectively creating and applying knowledge .